Terms and Conditions....

Cancellations & Late Arrivals We kindly ask that you provide us with 24hr notice, or 25% of the treatment cost will be charged. Late arrivals may have their treatment time reduced but the full price of treatment will remain.

Arriving to your appointment We ask that you arrive 10 minutes prior to your appointment time so we can check you into the salon.

Courtesy to other clients Please ensure mobile phones are placed on silent, as there are relaxing treatments taking place.

Under 16’s Parental/Guardian consent will be needed on arrival, and present during treatment.

Gift Vouchers With a value dictated by you, these vouchers are non-refundable and are valid for 12 months of purchase. Vouchers will become void after the 12 month period

Health Concerns Please let us know before your treatment if you have any concerns regard ing your health or wellbeing.

Pregnancy Please notify us before booking your treatments if you are pregnant, so we can advise you on the treatment and customize techniques that are safe for your pregnancy.

Mother and Baby If you need to bring your baby/toddler into the salon for your treatment please let us know when booking, so we can allocate the right treatment room for your needs.

Price Alteration We reserve the right to alter prices at any time, and or remove with discount campaigns without prior notice.

Treatments Please note if you are unhappy with your treatment or have a compliant, you must inform a member of staff during or immediately following your treatment and we will then do our best to resolve the issue. As a company policy please note customers who leave the Salon premises are deemed to be happy with their treatment and the salon will hold no reasonability for any problems that may arise thereafter. We do not offer any form of com pensation which also includes personal expenses. All Treatments times quoted are inclusive of consultation and dressing time.

Products We do not offer refunds or exchanges or returns on any products that are purchased at the Salon.

Helpful Hints Bring open-toed shoes for Pedicure. The Salon is not responsible for any lost or unattended items.

Courses and loyalty schemes are available. If you like to be part of loyalty scheme, Please ask one of member of staff about Simplicity Loyalty Cards. Present Simplicity Loyalty Card each time you visit, so we can stamp it for you.